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Trust Center

Your privacy is important to us

We're committed to protecting your privacy and data. This Trust Center outlines how we handle your information and data.

Terms of Service

Last Updated: 3/13/2025

1. Acceptance of Terms

By using Memony, you agree to comply with these Terms of Service. If you do not agree with any part of these terms, you should not use our platform.

Memony reserves the right to update these terms periodically. We will notify users of significant changes.

2. Description of Service

Memony is a platform designed to help users remember and celebrate important dates by storing information about special occasions and automating message deliveries. Our service also connects users with local vendors for personalized gift options.

3. Account Registration & User Responsibilities

To use Memony, you must create an account. You agree to:

  • Provide accurate and up-to-date information.
  • Keep your login credentials secure.
  • Be responsible for any activity conducted under your account.

Misuse of the platform, including unauthorized access, false information, or abusive behavior, may result in account suspension or termination.

4. Data Privacy & Security

Memony values your privacy. All sensitive user data is fully encrypted, ensuring that:

  • Only you can access your stored information. Even Memony cannot view or retrieve encrypted data.
  • We do not sell, share, or monetize user data in any way.
  • Users maintain full control over their stored information and can delete it at any time.

For more details, refer to our Privacy Policy.

5. Subscription & Payments

Memony operates on a subscription-based model with annual billing. By subscribing, you agree to:

  • Pay the specified fees according to your chosen plan.
  • Allow Memony to process payments securely through third-party providers (e.g., Stripe).
  • Understand that payments are non-refundable once processed, except as required by law.

A 14-day free trial is available for all subscription plans.

6. Marketplace & Vendor Transactions

Memony provides a marketplace where users can purchase gifts from local vendors. However:

  • Memony does not process payments for vendors. All transactions are handled directly between the user and the vendor via Pix or card on the vendor’s machine.
  • Memony is not responsible for the quality, delivery, or service provided by third-party vendors.
  • Users should review vendor policies before making a purchase.

7. Prohibited Activities

Users may not:

  • Use Memony for spam, fraud, or malicious activities.
  • Attempt to access, modify, or interfere with another user’s account or data.
  • Upload content that is offensive, illegal, or violates the rights of others.

Violation of these rules may lead to immediate account suspension or legal action.

8. Limitation of Liability

Memony provides its services on an "as is" basis. While we strive for high reliability and security, we do not guarantee uninterrupted service and are not liable for damages resulting from service disruptions or data loss.

9. Termination of Service

Users may delete their accounts at any time, removing all stored data. Memony reserves the right to suspend or terminate accounts if there is a violation of these terms or any suspicious activity.

10. Governing Law

These terms are governed by the laws of legal@memony.com. Any disputes arising from these terms will be handled in accordance with applicable legal procedures.

11. Contact Information

For questions or concerns regarding these Terms of Service, contact us at legal@memony.com.